Application Support

HR Access Helpline

Not sure who to contact? We are here for you!

The HR Access Helpline offers human resources support services for job applicants and current employees. Whether you have questions about navigating job postings, applying for a job, payroll, scheduling or another general employment question, we are here for you. Customer Service Representatives will assist you with your query or connect you to the appropriate specialist or department.

  • Job postings
  • Navigating VI Hire
  • Indigenous-specific recruitment provisions
  • General employment / HR questions
  • Benefits
  • Scheduling queries
  • Retirement and pension
  • Types of learning and development opportunities
  • Registering for a course
  • Anything else HR, Payroll or Timekeeping related
  • Create your profile like you would fill out an application. You cannot make changes to your profile after you have submitted your resume.
  • If you are an employee, login to view all available jobs for employees.
  • Avoid acronyms when searching (e.g. used Licensed Practical Nurse instead of LPN).
  • Select multiple options in “Location” or “Site Categories” by holding down the Control key on a PC or the Command key on a Mac computer.
  • Set up a Job Search Agent to receive automatic alerts about jobs that are interested in.
  • Applying for more than one job? You will need to submit your resume for each one.
  • To add a resume, copy and paste or type your resume into the resume box in your profile.
  • You are encouraged to include attachments in your profile to help support your application.
  • Stuck and need help? Reach out to HR Access for application support.

Contact Us:

Monday – Friday, 8am – 4pm

Toll free: 1-888-296-3963​​

Email: [email protected]

International Applicants

Island Health welcomes applications from experienced and qualified internationally trained health care professionals.

male nurse in scrubs

Visit BC HealthCareers.ca for more information on how to obtain your provisional license, receive tailored recruitment supports, streamlined immigration processes, and transitional education programs.

Learn about job opportunities for international applicants at Physician Jobs BC, Nursing Jobs BC, or Allied Heath Jobs BC. Bursaries and financial supports may be available.

Learn about immigrating to Canada on the Citizenship and Immigration Canada (CIC) website: Citizenship and Immigration Canada

This Government of Canada office provides assessments for professional foreign credentials: Foreign Credentials Referral Office

The BC Provincial Nominee Program (BC PNP) is for individuals with a job offer in a high-demand occupation (or students with a post-graduate degree from a B.C. post-secondary institution in the natural, applied or health sciences). Learn more about the BC PNP at: British Columbia Provincial Nominee Program (BC PNP)

A job offer from a Canadian employer is required to apply for a Work Permit. The job offer must be approved by the Government of Canada and is called a Labour Market Impact Assessment (LMIA). The LMIA demonstrates that a “significant” effort has been made to hire a Canadian for the position. The procedure for obtaining a LMIA is often demanding and time-consuming. Learn more about LMIAs at: Labour Market Impact Assessment

Foreign individuals seeking work temporarily in Canada require a Work Permit. A Work Permit is a document issued by Canadian immigration officials which allows a foreign individual to work in Canada, generally at a specific job for a limited time – usually one to two years. A work permit is not a contract. You or the employer can end a job at any time.

Do you need a work permit?

Extend a work permit

Under CUSMA (and other Free Trade Agreements), citizens in certain identified professional occupations, may be permitted to enter and work in Canada. Under these agreement, Labour Market Opinions are not required.

If you qualify and you have a letter confirming your job offer from a Canadian employer, you must have approved medical clearance by an IRCC designated medical practitioner prior to going to the Port of Entry. Clearance is required before a valid temporary work permit can be obtained.

Temporary Foreign Workers & Free Trade Agreements

Are you new to British Columbia? The BC Newcomers Guide provides valuable information to help you and your family settle in quickly and easily. BC Newcomers Guide

Once you are employed, Island Health’s New Entrant Practice and Recruitment Services teams will work together to support your transition into Canadian practice. Welcome to Island Health!

Apply Now on VI Hire

Join Island Health and help us create healthier, stronger communities.

Territorial Acknowledgement

Island Health occupies the traditional territories of the Coast Salish, Kwakwaka’wakw, and Nuu-chah-nulth First Nations who have lived here since time immemorial and who continue to hold rights and titles on these lands. Island Health acknowledges and recognizes these homelands and the stewardship of Indigenous peoples of this land.

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